• Title of article

    Trust in consumer-to-consumer electronic commerce

  • Author/Authors

    Kiku Jones، نويسنده , , Lori N.K. Leonard، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2008
  • Pages
    8
  • From page
    88
  • To page
    95
  • Abstract
    We developed a model of consumer-to-consumer (C2C) e-commerce trust and tested it. We expected that two influences: internal (natural propensity to trust [NPT] and perception of web site quality [PWSQ]) and external (otherʹs trust of buyers/sellers [OTBS] and third party recognition [TPR]) would affect an individualʹs trust in C2C e-commerce. However contrary to studies of other types of e-commerce, support was only found for PWSQ and TPR; we therefore discussed possible reasons for this contradiction. Suggestions are made of ways to help e-commerce site developers provide a trustworthy atmosphere and identify trustworthy consumers.
  • Keywords
    Electronic markets and auctions , Electronic commerce , C2C , Trust
  • Journal title
    Information and Management
  • Serial Year
    2008
  • Journal title
    Information and Management
  • Record number

    1226824