Exploitative and exploratory learning in transactive memory systems and project performance

Based on organizational learning theory and the dynamic capability view, this study examines the relationships between transactive memory systems, team learning, and project performance in new product teams. Regression analysis is used to test the hypotheses in a sample of 218 Taiwanese firms. The findings indicate differential effects of three dimensions of a transactive memory system on exploitative and exploratory learning. Exploitative and exploratory learning are positively associated with project performance. The results also support that the interaction between exploitative and exploratory learning has a positive effect on project performance. Managerial implications and future research directions are discussed.