• Title of article

    Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality

  • Author/Authors

    Pratibha A. Dabholkar، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 1996
  • Pages
    23
  • From page
    29
  • To page
    51
  • Keywords
    Multientity scaling , Context induced rating instability
  • Journal title
    International Journal of Research in Marketing
  • Serial Year
    1996
  • Journal title
    International Journal of Research in Marketing
  • Record number

    124371

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=124371