• Title of article

    The impact of product category risk on service satisfaction evaluation

  • Author/Authors

    Anna Mattila، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 2001
  • Pages
    15
  • From page
    29
  • To page
    43
  • Keywords
    Customer Satisfaction , Perceived risk , Business traveler , Repurchase intention , Word-of-mouth
  • Journal title
    International Journal of Project Management
  • Serial Year
    2001
  • Journal title
    International Journal of Project Management
  • Record number

    124817

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=124817