• Title of article

    Customer satisfaction measurement practice in Taiwan hotels

  • Author/Authors

    Allan Yen-Lun Su، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 2004
  • Pages
    12
  • From page
    397
  • To page
    408
  • Keywords
    Service Quality , Customer satisfaction , Guest comment card , Hotels
  • Journal title
    International Journal of Project Management
  • Serial Year
    2004
  • Journal title
    International Journal of Project Management
  • Record number

    124950