Title of article
The impact of information technology on hotel operations, service management and transaction costs: A conceptual framework for full-service hotel firms
Author/Authors
Prakash K. Chathoth، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 2007
Pages
14
From page
395
To page
408
Keywords
Service management , Transaction costs , Firm profitability , Customerdelight , Customer satisfaction , Information technology
Journal title
International Journal of Project Management
Serial Year
2007
Journal title
International Journal of Project Management
Record number
125074
Link To Document