Title of article :
Towards an understanding of total service quality in hotel
Author/Authors :
Hugh Wilkins، نويسنده , , Bill Merrilees، نويسنده , , Carmel Herington، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2007
Keywords :
Economic performance , Hospitality enterprise , Social and environmental responsibility
Journal title :
International Journal of Project Management
Journal title :
International Journal of Project Management