مرکز منطقه ای اطلاع رساني علوم و فناوري - A non-additive model for evaluating airline service quality

Title of article :

A non-additive model for evaluating airline service quality

Author/Authors :

James J.H. Liou، نويسنده , , Gwo-Hshiung Tzeng، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2007

Pages :

From page :

131

To page :

138

Keywords :

Airline service quality , Analytic Hierarchy Process , Fuzzy integral , Grey relation analysis , factor analysis

Journal title :

Journal of Air Transport Management

Serial Year :

2007

Journal title :

Journal of Air Transport Management

Record number :

125751

Link To Document :