Title of article :
Quality management influences on logistics performance
Author/Authors :
Ronald D. Anderson، نويسنده , , Roger E. Jerman، نويسنده , , Michael R. Crum، نويسنده ,
Issue Information :
دوهفته نامه با شماره پیاپی سال 1998
Keywords :
Quality management , logistics performances , customer satisfaction. , Baldrige Award
Journal title :
Transportation Research Part E
Journal title :
Transportation Research Part E