Crucial tactical variables for value delivery in virtual projects

The use of the progressively, important virtual model in project delivery is currently not well understood. This study fills part of this gap, by examining the critical, tactical elements which can enhance value delivery in projects supported by the virtual model. The research used triangulated research methods to examine the topic. Initial data from qualitative semi-structured interviews (supported by desk studies) were examined further via quantitative survey studies. Triangulated statistical analysis was used to provide deeper understanding of the empirical data. The results were then examined by experts to illuminate the findings of the study. The research found critical, tactical issues under selection, technology leverage and associated factors, training and continuous development, trust, shared understanding, and integration and systemic alignment as elements which require attention in virtual project value delivery. The integrated perspective which accounts for all the key elements in value delivery is recommended to support research and practice.