Value-added analysis of the construction submittal process

Construction contracts require builders to reproduce and certify paper documents that attest to the quality and or functionality of the systems, equipment, products, and materials planned for inclusion in a finished facility. Once submitted these documents are approved or acknowledged as part of a quality control process prior to placing purchase or fabrication orders. Despite widespread advances in other areas of information technology, the submittal process remains mired in paper-based procedures that add unnecessary cost to construction projects. This paper describes current practice and then highlights lessons-learned from selected interviews with those adopting innovative technology to streamline that process. The authors discuss their submittal process simulation model. Construction teams may adapt this model to reflect their specific context to justify and monitor the application of new technologies aimed at eliminating submittal transmission, routing, and handling costs within the context of existing contracting processes.