Title of article :
The contradictions of CRM – a critical lens on call centres
Author/Authors :
Helen J. Richardson، نويسنده , , Debra Howcroft، نويسنده ,
Issue Information :
فصلنامه با شماره پیاپی سال 2005
Pages :
26
From page :
143
To page :
168
Keywords :
Contradictions , Empirical critical research , Bourdieu , Field , habitus , Symbolic violence , Logic of practice , CRM systems , Call centres
Journal title :
Information and Organization
Serial Year :
2005
Journal title :
Information and Organization
Record number :
134258
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=134258
