“How may I help you?” Politeness in computer-mediated and face-to-face library reference transactions

Jessica Luo Carlo، نويسنده , , YoungjinYoo، نويسنده ,

فصلنامه با شماره پیاپی سال 2007

39

193

231

Media richness theory , Language games , Conversation analysis , Wittgenstein , Sensemaking , politeness , Linguistic strategies , Moves , Computer-Mediated Communication

Information and Organization

2007

Information and Organization

134272