Minimizing waiting times in a route design problem with multiple use of a single vehicle

In this study we introduce a routing problem with multiple use of a single vehicle and service time in demand points (clients) with the aim of minimizing the sum of clients waiting time to receive service. This problem is relevant in the distribution of aid, in disaster stricken communities, in the recollection and/or delivery of perishable goods and personnel transportation, among other situations, where reaching clients to perform service, fast and fair, is a priority. We consider vehicle capacity and travel distance constraints which force multiple use of the vehicle in the planning horizon. This paper presents and compares two mixed integer formulations for this problem, based on a multi–level network.