• Title of article

    Development of an automatic customer service system on the internet

  • Author/Authors

    Judy C.R. Tseng، نويسنده , , Gwo-Jen Hwang، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2007
  • Pages
    10
  • From page
    19
  • To page
    28
  • Keywords
    Customer service system , Internet applications , customer relationship management , Document matching , Call center
  • Journal title
    Electronic Commerce Research and Applications
  • Serial Year
    2007
  • Journal title
    Electronic Commerce Research and Applications
  • Record number

    145885

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=145885