Title of article :
Antecedents and consequences of role stress of retail sales persons
Author/Authors :
Martin Wetzels، نويسنده , , Ko de Ruyter، نويسنده , , Josée Bloemer، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2000
Keywords :
Role ambiguity , Retail , Service Quality , Role con#ict
Journal title :
Journal of Retailing and Consumer Services
Journal title :
Journal of Retailing and Consumer Services
