Title of article :
Delivering customer value online: an analysis of practices, applications, and performance
Author/Authors :
Nancy M. Levenburg، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2005
Keywords :
Retailing , Customer value , Customer service , Internet , Marketing Strategy
Journal title :
Journal of Retailing and Consumer Services
Journal title :
Journal of Retailing and Consumer Services