Influence of personality traits on satisfaction, perception of relational benefits, and loyalty in a personal service context

Rosario V?zquez-Carrasco، نويسنده , , Gordon R. Foxall، نويسنده ,

دوماهنامه با شماره پیاپی سال 2006

15

205

219

Relational benefits , Need for social affiliation , Consumer relationship proneness , PLS , loyalty , Satisfaction , Need for variety

Journal of Retailing and Consumer Services

2006

Journal of Retailing and Consumer Services

148884