Title of article :
Measuring perceived service quality in urgent transport service
Author/Authors :
Laura Mart?nez Caro، نويسنده , , Jose Antonio Mart?nez Garc?a، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2007
Keywords :
Service Quality , Hierarchical conceptualization , Scale development
Journal title :
Journal of Retailing and Consumer Services
Journal title :
Journal of Retailing and Consumer Services