Title of article
Employee performance cues in a hotel service environment: Influence on perceived service quality, value, and word-of-mouth intentions
Author/Authors
Michael D. Hartline، نويسنده , , Keith C. Jones، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1996
Pages
9
From page
207
To page
215
Journal title
Journal of Business Research
Serial Year
1996
Journal title
Journal of Business Research
Record number
154138
Link To Document