• Title of article

    Consumer Satisfaction with Services: Integrating the Environment Perspective in Services Marketing into the Traditional Disconfirmation Paradigm

  • Author/Authors

    Jochen Wirtz، نويسنده , , John E. G. Bateson، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 1999
  • Pages
    12
  • From page
    55
  • To page
    66
  • Journal title
    Journal of Business Research
  • Serial Year
    1999
  • Journal title
    Journal of Business Research
  • Record number

    154330