Title of article
Consumer Satisfaction with Services: Integrating the Environment Perspective in Services Marketing into the Traditional Disconfirmation Paradigm
Author/Authors
Jochen Wirtz، نويسنده , , John E. G. Bateson، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1999
Pages
12
From page
55
To page
66
Journal title
Journal of Business Research
Serial Year
1999
Journal title
Journal of Business Research
Record number
154330
Link To Document