• Title of article

    Some Problems When Adopting Churchillʹs Paradigm for the Development of Service Quality Measurement Scales

  • Author/Authors

    Anne M. Smith، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 1999
  • Pages
    12
  • From page
    109
  • To page
    120
  • Journal title
    Journal of Business Research
  • Serial Year
    1999
  • Journal title
    Journal of Business Research
  • Record number

    154382