مرکز منطقه ای اطلاع رساني علوم و فناوري - Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study

Title of article :

Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study

Author/Authors :

Michael K. Brady، نويسنده , , Christopher J. Robertson، نويسنده ,

Issue Information :

ماهنامه با شماره پیاپی سال 2001

Pages :

From page :

To page :

Keywords :

Cross-cultural perspective , Service Quality , Satisfaction , Behavioral intentions , Latin America , Fast food

Journal title :

Journal of Business Research

Serial Year :

2001

Journal title :

Journal of Business Research

Record number :

154516

Link To Document :