Workload bounds in fluid models with priorities

In this paper we establish upper and lower bounds on the steady-state per-class workload distributions in a single-server queue with multiple priority classes. Motivated by communication network applications, the model has constant processing rate and general input processes with stationary increments. The bounds involve corresponding quantities in related models with the first-come first-served discipline. We apply the bounds to support a new notion of effective bandwidths for multi-class systems with priorities. We also apply the lower bound to obtain sufficient conditions for the workload distributions to have heavy tails.