Author/Authors :
OʹConnor، نويسنده , , Patrick، نويسنده ,
Abstract :
This article explains how the highest “world class” levels of reliability and safety are achieved, by adherence to the basic principles of excellence in design, production, support and maintenance, by continuous improvement, and by understanding that excellence and improvement lead to reduced costs. These principles are contrasted with the methods that have been developed and standardised, particularly military standards for reliability, ISO9000, and safety case regulations. The article concludes that the formal, standardised approaches are misleading and counterproductive, and recommends that they be replaced by a philosophy based on the realities of human performance.