Title of article :
Two-dimensional warranty repair strategy based on minimal and complete repairs
Author/Authors :
Chukova، نويسنده , , S. and Johnston، نويسنده , , M.R.، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2006
Pages :
11
From page :
1133
To page :
1143
Abstract :
For repairable products, the warrantor has options in choosing the degree of repair applied to an item that has failed within the warranty period. We focus on a particular warranty repair strategy, related to the degree of the warranty repair, for non-renewing, two-dimensional, free of charge to the consumer warranty policy. We consider a rectangular warranty region and divide it into three disjoint subregions, so that each of these subregions has a preassigned degree of repair for a faulty item. Our main goal is to determine the subregions, so that the associated expected warranty servicing cost per item sold is minimised. A comparison between our strategy and previously studied, more restrictive, ones is provided.
Keywords :
Warranty , Warranty repair strategy , Expected warranty servicing costs
Journal title :
Mathematical and Computer Modelling
Serial Year :
2006
Journal title :
Mathematical and Computer Modelling
Record number :
1594340
Link To Document :
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