• Title of article

    Developing an index for online customer satisfaction: Adaptation of American Customer Satisfaction Index

  • Author/Authors

    S.-H. Hsu، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2008
  • Pages
    10
  • From page
    3033
  • To page
    3042
  • Keywords
    customer Satisfaction Index , Online satisfaction , E-service quality
  • Journal title
    Expert Systems with Applications
  • Serial Year
    2008
  • Journal title
    Expert Systems with Applications
  • Record number

    187118