Title of article :
Developing an index for online customer satisfaction: Adaptation of American Customer Satisfaction Index
Author/Authors :
S.-H. Hsu، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2008
Pages :
10
From page :
3033
To page :
3042
Keywords :
customer Satisfaction Index , Online satisfaction , E-service quality
Journal title :
Expert Systems with Applications
Serial Year :
2008
Journal title :
Expert Systems with Applications
Record number :
187118
Link To Document :
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