Title of article
Developing an index for online customer satisfaction: Adaptation of American Customer Satisfaction Index
Author/Authors
S.-H. Hsu، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2008
Pages
10
From page
3033
To page
3042
Keywords
customer Satisfaction Index , Online satisfaction , E-service quality
Journal title
Expert Systems with Applications
Serial Year
2008
Journal title
Expert Systems with Applications
Record number
187118
Link To Document