Title of article :
Intercultural Services: A Worldwide Buyerʹs Guide and Sourcebook;: By Gary M. Wederspahn; Gulf Publishing Company, Houston, 2000, (346p.), ISBN 0-87719-344-4, Hardback. The book is available from Butterworth Heinemann Publishing and Amazon.com for US$ 37.
Keywords :
Quality , Expectations , Value , TQM