مرکز منطقه ای اطلاع رساني علوم و فناوري - Consumer response to service and product quality: A study of motor vehicle owners

Title of article :

Consumer response to service and product quality: A study of motor vehicle owners

Author/Authors :

N. P. Archer، نويسنده , , G. O. Wesolowsky، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 1996

Pages :

From page :

103

To page :

118

Keywords :

empirical research , quality , Service Operations

Journal title :

Journal of Operations Management

Serial Year :

1996

Journal title :

Journal of Operations Management

Record number :

189949

Link To Document :