Title of article :
The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction
Author/Authors :
Thomas Y. Choi، نويسنده , , Karen Eboch، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1998
Pages :
17
From page :
59
To page :
75
Keywords :
empirical research , Operation strategy , quality , Performance: Customer satisfaction , Institutional theory , Supply chain , Interdisciplinary
Journal title :
Journal of Operations Management
Serial Year :
1998
Journal title :
Journal of Operations Management
Record number :
190180
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=190180
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