• Title of article

    The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction

  • Author/Authors

    Thomas Y. Choi، نويسنده , , Karen Eboch، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 1998
  • Pages
    17
  • From page
    59
  • To page
    75
  • Keywords
    empirical research , Operation strategy , quality , Performance: Customer satisfaction , Institutional theory , Supply chain , Interdisciplinary
  • Journal title
    Journal of Operations Management
  • Serial Year
    1998
  • Journal title
    Journal of Operations Management
  • Record number

    190180

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=190180