مرکز منطقه ای اطلاع رساني علوم و فناوري - Physical distribution service quality in Internet retailing: service pricing, transaction attributes, and firm attributes

Title of article :

Physical distribution service quality in Internet retailing: service pricing, transaction attributes, and firm attributes

Author/Authors :

Elliot Rabinovich، نويسنده , , Joseph P. Bailey، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2004

Pages :

From page :

651

To page :

672

Keywords :

Logistics/distribution , e-Services , Service Operations , MIS/operations interface , E-COMMERCE

Journal title :

Journal of Operations Management

Serial Year :

2004

Journal title :

Journal of Operations Management

Record number :

190559

Link To Document :