مرکز منطقه ای اطلاع رساني علوم و فناوري - New service development competence in retail banking: Construct development and measurement validation

Title of article :

New service development competence in retail banking: Construct development and measurement validation

Author/Authors :

Larry J. Menor، نويسنده , , Aleda V. Roth، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2007

Pages :

From page :

825

To page :

846

Keywords :

Scale development , New service development , Empirical measurement methodology

Journal title :

Journal of Operations Management

Serial Year :

2007

Journal title :

Journal of Operations Management

Record number :

190893

Link To Document :