Title of article
New service development competence in retail banking: Construct development and measurement validation
Author/Authors
Larry J. Menor، نويسنده , , Aleda V. Roth، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2007
Pages
22
From page
825
To page
846
Keywords
Scale development , New service development , Empirical measurement methodology
Journal title
Journal of Operations Management
Serial Year
2007
Journal title
Journal of Operations Management
Record number
190893
Link To Document