Title of article
Determinants of customer loyalty in the wireless telecommunications industry
Author/Authors
Abdolreza Eshghi، نويسنده , , Dominique Haughton، نويسنده , , Heikki Topi، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 2007
Pages
14
From page
93
To page
106
Keywords
Customer Loyalty , Customer satisfaction , Tetrad , Propensity to switch , Estimating moderator effects
Journal title
Telecommunications Policy
Serial Year
2007
Journal title
Telecommunications Policy
Record number
192697
Link To Document