Exploring civic virtue and turnover intention during organizational changes

Mergers and acquisitions (M&A) are probably the most common strategic manoeuvres in business. Given the critical importance of human factors for their success, this study aims to enhance understanding of employee reactions to such projects. This article looks into the way that psychological contract breach affects employee turnover intention and civic virtue, after taking into consideration the mediating role of organizational commitment and the moderating role of coping with changes. Data were obtained from employees at a recently acquired restaurant chain in Athens, Greece. Statistical analyses confirmed all hypotheses, with one exception.