Title of article :
The impact of expectation of future negotiation interaction on bargaining processes and outcomes
Author/Authors :
Patton، نويسنده , , Charles and Balakrishnan، نويسنده , , P.V. (Sundar) Balakrishnan، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2010
Abstract :
This research conceptualizes and experimentally tests differences in pre-negotiation behavioral influences, negotiation processes, negotiation outcomes, and post-negotiation dispositions involving buyers and sellers negotiating under the expectation of future negotiation interaction (EFNI) versus no expectation of future interaction (Non-EFI). EFNI bargainers have lower aspiration levels, expect the negotiations will be friendlier, and predominantly use a problem-solving bargaining style compared to Non-EFI bargainers. Perforce, EFNI appears to have a strong moderating effect on satisfaction as Non-EFI bargainersʹ satisfaction is strongly predicated on their monetary outcomes (expectation–disconfirmation paradigm), while EFNI bargainersʹ satisfaction is not. Further, while EFNI negotiations take longer than Non-EFI negotiations, they also produce greater parity between buyersʹ and sellersʹ satisfaction, which leads to fewer bargainers being dissatisfied. Thus, compared to one-time negotiations, bargainers in EFNI contexts are more likely to be disposed to bargain again, to enter into negotiations with a harmonious disposition and seek solutions that benefit both parties.
Keywords :
Expectancy disconfirmation , aspirations , Satisfaction , Expectation of future interaction , negotiations , Bargaining styles
Journal title :
Journal of Business Research
Journal title :
Journal of Business Research