Title of article
Behavioral brand loyalty and consumer brand associations
Author/Authors
Romaniuk، نويسنده , , Jenni and Nenycz-Thiel، نويسنده , , Magda، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 2013
Pages
6
From page
67
To page
72
Abstract
Brand associations are a core part of Consumer Based Brand Equity (CBBE), and behavioral brand loyalty is a desirable outcome of CBBE. In this research, data from purchase panel and consumer surveys merge to reveal the relationship between a consumerʹs past behavioral loyalty and their current propensity to give brand associations. The results show a positive relationship, where those with a higher buying frequency and a higher share of category requirements are more likely to give brand associations. The findings also show that share of category requirements is a greater driver of brand association responses than buying frequency. This finding suggests that the use of competitors has a greater dampening effect on brand associations than the reinforcement effect of repeated brand buying. These results have important implications for modeling brand associations, particularly using cross-sectional data.
Keywords
brand equity , Brand associations , loyalty , Purchase frequency , Share of category requirements , 100% loyals
Journal title
Journal of Business Research
Serial Year
2013
Journal title
Journal of Business Research
Record number
1955233
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