Title of article :
Assessing damages for non-performance of a travel professional—a suggested use of “servqual”
Author/Authors :
Bruce S. Urdang، نويسنده , , Richard M. Howey، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2001
Pages :
6
From page :
533
To page :
538
Keywords :
Travel law , Service failure , SERVQUAL , Contract damages
Journal title :
Tourism Management
Serial Year :
2001
Journal title :
Tourism Management
Record number :
195744
Link To Document :
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