مرکز منطقه ای اطلاع رساني علوم و فناوري - Journey to nowhere? E-mail customer service by travel agents in Singapore

Title of article :

Journey to nowhere? E-mail customer service by travel agents in Singapore

Author/Authors :

Jamie Murphy، نويسنده , , Irene Tan، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2003

Pages :

From page :

543

To page :

550

Keywords :

eService , Diffusion of innovations , technology , Internet , E-mail

Journal title :

Tourism Management

Serial Year :

2003

Journal title :

Tourism Management

Record number :

195955

Link To Document :