Title of article :
Is the hotel classification system a good indicator of hotel quality?: An application in Spain
Author/Authors :
M. Concepci?n L?pez Fern?ndez، نويسنده , , Ana M. Serrano Bedia، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2004
Keywords :
Service Quality , SERVQUAL , Hotels , Dimensions of service quality , Classification and rating schemes
Journal title :
Tourism Management
Journal title :
Tourism Management