Title of article :
Is the hotel classification system a good indicator of hotel quality?: An application in Spain
Author/Authors :
M. Concepci?n L?pez Fern?ndez، نويسنده , , Ana M. Serrano Bedia، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2004
Pages :
5
From page :
771
To page :
775
Keywords :
Service Quality , SERVQUAL , Hotels , Dimensions of service quality , Classification and rating schemes
Journal title :
Tourism Management
Serial Year :
2004
Journal title :
Tourism Management
Record number :
196070
Link To Document :
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