Title of article
A customer service process innovation using the integration of data base and case base
Author/Authors
Jae Sik Lee، نويسنده , , Yong Xune Xon، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1996
Pages
10
From page
543
To page
552
Journal title
Expert Systems with Applications
Serial Year
1996
Journal title
Expert Systems with Applications
Record number
197338
Link To Document