Title of article :
The priority factor model for customer relationship management system success
Author/Authors :
Tae Hyup Roh، نويسنده , , Cheol Kyung Ahn، نويسنده , , Ingoo Han، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2005
Keywords :
customer relationship management , Information system success , Customer satisfaction , Profitability , CRM success initiative
Journal title :
Expert Systems with Applications
Journal title :
Expert Systems with Applications