Title of article :
Enabling customer relationship management in ISP services through mining usage patterns
Author/Authors :
SHENG-TUN LI، نويسنده , , Li-Yen Shue، نويسنده , , Shu-Fen Lee، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2006
Keywords :
Internet service provider , customer relationship management , Attribute-oriented induction , Customer knowledge rules , Visual data mining
Journal title :
Expert Systems with Applications
Journal title :
Expert Systems with Applications