مرکز منطقه ای اطلاع رساني علوم و فناوري - The exploration of customer satisfaction model from a comprehensive perspective

Title of article :

The exploration of customer satisfaction model from a comprehensive perspective

Author/Authors :

Wen-Bao Lin، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2007

Pages :

From page :

110

To page :

121

Keywords :

Customer Satisfaction , Relationship involvement , Service value , Service Quality , Service encounter

Journal title :

Expert Systems with Applications

Serial Year :

2007

Journal title :

Expert Systems with Applications

Record number :

198621

Link To Document :