مرکز منطقه ای اطلاع رساني علوم و فناوري - Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks

Title of article :

Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks

Author/Authors :

Emili Balaguer-Ballester، نويسنده , , Alberto Palomares، نويسنده , , Emilio Soria-Olivas، نويسنده , , Jose David Mart?n-Guerrero، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2008

Pages :

From page :

665

To page :

672

Keywords :

Time series analysis , Neural networks , Call centers

Journal title :

Expert Systems with Applications

Serial Year :

2008

Journal title :

Expert Systems with Applications

Record number :

198725

Link To Document :