Title of article
Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches
Author/Authors
Antreas D. Athanassopoulos، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1997
Pages
14
From page
300
To page
313
Keywords
Efficiency , Data envelopment analysis , Service Quality , Bank branches , Value judgments
Journal title
European Journal of Operational Research
Serial Year
1997
Journal title
European Journal of Operational Research
Record number
212065
Link To Document