Title of article
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method
Author/Authors
E. Grigoroudis، نويسنده , , Y. Siskos، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2002
Pages
23
From page
148
To page
170
Keywords
Multicriteria analysis , Preference disaggregation , ordinal regression , Customer satisfaction analysis
Journal title
European Journal of Operational Research
Serial Year
2002
Journal title
European Journal of Operational Research
Record number
214277
Link To Document