Title of article :
Requirement negotiation process for the design of cooperative services
Author/Authors :
Watanabe، نويسنده , , Kentaro and Kimita، نويسنده , , Koji and Shimomura، نويسنده , , Yoshiki، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2010
Pages :
6
From page :
192
To page :
197
Abstract :
Many manufacturers are focusing more on services provided through products recently, and cooperate with some partner companies to provide competitive services. For the design of those services, it is important to satisfy not only service receivers, but also the cooperating service providers. The authors suggest a method to represent service providerʹs value and cost of a designed service based on the service design methods of Service Engineering. In addition, the authors suggest a method to adjust the specifications of a designed service in order to fulfil the requirements of both service providers and service receivers simultaneously.
Keywords :
Service , Service design , Requirement , Requirement negotiation , Service engineering
Journal title :
CIRP Journal of Manufacturing Science and Technology
Serial Year :
2010
Journal title :
CIRP Journal of Manufacturing Science and Technology
Record number :
2270338
Link To Document :
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