• Title of article

    Requirement negotiation process for the design of cooperative services

  • Author/Authors

    Watanabe، نويسنده , , Kentaro and Kimita، نويسنده , , Koji and Shimomura، نويسنده , , Yoshiki، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2010
  • Pages
    6
  • From page
    192
  • To page
    197
  • Abstract
    Many manufacturers are focusing more on services provided through products recently, and cooperate with some partner companies to provide competitive services. For the design of those services, it is important to satisfy not only service receivers, but also the cooperating service providers. The authors suggest a method to represent service providerʹs value and cost of a designed service based on the service design methods of Service Engineering. In addition, the authors suggest a method to adjust the specifications of a designed service in order to fulfil the requirements of both service providers and service receivers simultaneously.
  • Keywords
    Service , Service design , Requirement , Requirement negotiation , Service engineering
  • Journal title
    CIRP Journal of Manufacturing Science and Technology
  • Serial Year
    2010
  • Journal title
    CIRP Journal of Manufacturing Science and Technology
  • Record number

    2270338