Title of article
Requirement negotiation process for the design of cooperative services
Author/Authors
Watanabe، نويسنده , , Kentaro and Kimita، نويسنده , , Koji and Shimomura، نويسنده , , Yoshiki، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2010
Pages
6
From page
192
To page
197
Abstract
Many manufacturers are focusing more on services provided through products recently, and cooperate with some partner companies to provide competitive services. For the design of those services, it is important to satisfy not only service receivers, but also the cooperating service providers. The authors suggest a method to represent service providerʹs value and cost of a designed service based on the service design methods of Service Engineering. In addition, the authors suggest a method to adjust the specifications of a designed service in order to fulfil the requirements of both service providers and service receivers simultaneously.
Keywords
Service , Service design , Requirement , Requirement negotiation , Service engineering
Journal title
CIRP Journal of Manufacturing Science and Technology
Serial Year
2010
Journal title
CIRP Journal of Manufacturing Science and Technology
Record number
2270338
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