Title of article
A critical evaluation of importance–performance analysis
Author/Authors
Azzopardi، نويسنده , , Ernest and Nash، نويسنده , , Robert، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2013
Pages
12
From page
222
To page
233
Abstract
This study is a methodological evaluation of studies on importance and performance measurement, and importance–performance analysis (IPA) which has gained widespread acceptance in the hospitality and tourism research. A synthesis of IPA literature on conceptual and measurement issues is presented with a view to identifying and mitigating potential validity concerns.
Keywords
Performance , DESTINATION , Tourism , importance , Competitiveness
Journal title
Tourism Management
Serial Year
2013
Journal title
Tourism Management
Record number
2331408
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