Intragroup Conflicts during Collaborative Writing in an ESL/EFL Preparatory Programme

This paper seeks to investigate the types of conflicts that occur during collaborative writing among a group of ESL/EFL upper intermediate students in a preparatory programme. It also examines how these conflicts are resolved among the group members. A group consisting of four students was chosen for this study. Audio and video-recordings of collaborative sessions, semi-structured interviews and students’ journal were used in the data collection process. The results of this qualitative study showed that there were two prominent types of conflicts that occurred during the collaboration, namely, substantive conflict and affective conflict. Substantive conflict was found to be useful as the group was able to voice disagreements and consider alternative ideas. However, there was more evidence of affective conflict where the group had misunderstandings and differences due to personal views about group members. The study shows that the success of collaborative writing depends very much on how conflict is handled and resolved among the members.