Author/Authors :
Khodakarim Soheila نويسنده Proteomics Research Center, Faculty of paramedical sciences, Shahid Beheshti university of medical sciences, Tehran , Jafari Mohammad Javad نويسنده School of Public Health, Shahid Beheshti University of Medical Sciences , Shirali Gholam Abbas نويسنده Assistant professor, Depatment of Occupational Health, School of Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran , Khademi Zare Hassan نويسنده Hassan Khademi Zare, Associate Professor, Industrial Engineering Department, Yazd University, Yazd, Iran , Jafari Nodoushan Reza نويسنده Department of Occupational Health, Shahid Beheshti University of Medical Sciences, Tehran, Iran
Abstract :
[Background]Resilience engineering is a new approach for safety management. The purpose of this paper was to determine indicators constructing organizational resilience as an important part of overall resilience.[Methods]This was a qualitative study. The data collection method was semi-structured interviews as well as the discussion group method. The data were analyzed with conventional qualitative content analysis.[Results]Overall, 232 primary codes were classified in 81 sub-indicators and 11 indicators. Eleven indicators were as follows: management commitment, performance management system, flow of information/communication, involvement culture, error management system, education, preparedness, flexibility, innovation culture, change management, and human resource management.[Conclusions]Refineries and other firms are recommended to evaluate the situation of any identified indicators, therefore, they can promote the level of resilience by improving any indicator.
